1. Guarantee Policy:

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

2. Arrival / Departure Policy:

Check-in time is 13:00 hrs | Check out is 11:00 hours

Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night. A recent Government notification requires guests to present proof of identity at the time of check-in. Guests are requested to carry with them the required document during their travel. Passport for foreign nationals and Driving License, Aadhar Card or passport for Indian nationals are accepted as identity proofs.

3. Cancellation Policy:

Within 7 days of Arrival Date/in case of No-show - No amount shall be refunded / 100% Retention
7-15 days prior to Arrival - 50% Retention
15 days or more - No retention will be charged
Early departures and/or same day cancellations are subject to a charge of the total stay. No refund shall be made for unused facilities or for any service not provided due to any reason beyond our control.

4. Taxes:

Room tariff of INR 2,500-7,499 will attract 12% tax and those above Rs 7,500 will be taxed at 18%

5. Meals:

A full breakfast is served between 7:00 AM and 10:00 AM
Please let us know when making your reservation if you have any dietary concerns and our chef would be happy to modify the breakfast for you.

6. Parking:

We have complimentary on-site parking for our guests. Upon arriving follow the driveway to the parking area. A driver can be accommodated in nearby Guesthouses (Charges Applicable). As a policy, we do not accommodate driver/ayahs/maids/nannies at the Hotel.

7. Smoking:

Smoking is not allowed in the rooms. However, Guests are welcome to smoke outside on the deck.

CONTACTLESS STAY 'N' SERVICE

Our adoption for new Contactless Technology will allow you to execute a pre-registration for our properti on your smart devices even before you arrive.	Guests are required to share their travel history and photo IDs prior to arrival with our Front office teams.
Our team members are equipped with cleaning checklists using professionally identified chemicals as per COVID-19 compliance and industry standards.	Do assist us with body temperature recording for yourself and your guests & hand sanitization which would be done immediately upon arrival. Temperature Checks will be facilitated once each day during your stay for your safety.
Your baggage shall be sanitized with ultraviolet light / sprayed upon arrival.	We shall be providing you with in-room check-in, so you do not have to wait at the reception/lobby.
Our hotel rooms are thoroughly sanitized, fogged, and sealed until your arrival.	We shall be ensuring that your rooms remain unoccupied for a day prior for extra precaution.
Should you require face masks the same may be provided in your room, to be used in the outdoors.	70% alcohol-based, contactless hand sanitizers are placed at key public areas for your convenience.
All open pathways, entrance areas, spaces in and around the hotel premises are regularly fumigated and sprayed with required bio-degradable chemicals for extra safety.	Linen change for guest rooms would be on request only, else on the 2nd day by default to avoid unnecessary changes during your stay.
Paper amenities/ guest supplies/cosmetics have been kept to a minimum in your rooms and areas to reduce unnecessary touchpoints & shall be made available upon request.	Evening service shall be provided on request.
The facility of check-out may be executed from your personal smart device, at your convenience. Invoices for both your room and other services shall be made available to you in a paperless format vide email/contact number removing the need for you to queue at the reception/lobby.	Each night all indoor public areas are completely pressure sprayed for extra precaution over and above the standard cleaning cycles.
All public areas, common touchpoints and surfaces through our properties are cleaned multiple times a day with specified sanitizers.	You will have the facility to settle all bills vide payment gateways/contactless card/money apps.